1. How do I book online?

• - Select the type of vehicle you are after.
• - Select the location from where you would like to pick and return the vehicle.
• - Select the dates and time of the rental.
• - Lock your choice and click on "Book Now".
• - Select any additional extras, such as child seat, liability reduction, Mobile GPS unit that you would like to add to your booking.

2. Can I book more than one vehicle at a time?

- Yes you can. Simply complete each booking and you will receive separate confirmation number for each booking.

3. How will I know if my booking is confirmed?

- When you make an online booking we will send you a booking confirmation by mail. This includes your booking number, details of your pickup and return location, as well as the price and other useful information. We advise that you print it out and take it with you when picking up your car to speed up the process.

4. What are the cancellation policies?

If the booking is cancelled before 3 hours of the boarding, there won't be any refund. However if the booking is cancelled 24 hours before, client will be eligible for 50% refund and if the booking is cancelled 2 days prior, the client will get 100% refund.

5. Once I've made a booking, can I change the details of the booking?

- You can modify your booking prior to the pickup date. You can alter your dates, times, vehicle type and additional extras prior to collecting your car. If possible please ensure that your changes are at least 12 hours prior to the vehicle collection. Please note that if you have already collected your vehicle and want to make a change, just make a call to any of the numbers given in the agreement.

6. Do I need to check the condition of the vehicle prior to leaving the keys at the counter?

- Yes, and if you found a new apparent defect, you have to inform the Luxury Cars on Rent employee for the joint examination.

7. Can you guarantee the make and model of the vehicle I prefer?

- All vehicles are subject to availability. This means that we can't guarantee the make or model of the vehicle, as we often have varying models within the same category. Just make sure you ask our friendly staff at the time of collection and we'll see what we can do for you.

8. Can you guarantee a specific color for renting a car or bus?

- No, unfortunately not. The color of your vehicle is subject to availability. We'll certainly do our best to meet your requirements however we cannot guarantee it.

9. Can I extend the rental duration?

- Extending the rental duration is possible at time of check out or during the rental itself. You will come to contact or come in person to the nearest location. The extension is subject to vehicle availability and extra payment.

1. Does Luxury Car on Rent offer one-way rentals?

- If you wish to return the car to a different location, please check the rate and feasibility during the reservation process. However in non-participating locations you will need to pay a higher price.

11. What if I have an accident?

- If you are involved in an accident, you should do the following :

• a) Immediately call the emergency services and police in case of presence of any third party liability.
• b) Do not leave the vehicle without making sure it is safe.
• c) Write down the names & addresses of all people involved and any witnesses.

12. What if I break down or need help on road?

- We provide 24 hour Roadside Assistance in case of emergency, breakdown or accident involving your rental vehicle. Just call "X".

13. Is damage cover included in the rate quoted?

- Your vehicle comes with a standard damage recovery fee (premium location surcharge and administration fee may also apply).

14. Are there any additional charges to the rental?

- Any additional charges such as Driver Surcharge, Premium Location Surcharge, Vehicle Registration Recovery Fee, Administration Fee and optional extras are included in your quote at the time of booking. Other extras such as refueling may be applicable at the completion of the rental.

15. Can I return the vehicle outside the location operating hours?

- Yes, you may return the vehicle when the Luxury Cars on Rent location is closed to an alternative location. The vehicle will remain your responsibility until it has been checked by our representative.

16. What happens if I return the vehicle late?

- If a vehicle is returned up to 3 hours late a third of the rental will be charged. If it is returned greater than 3 hours late a full day rental will be charged.

17. Why should I use Luxury Cars on Rent?

Luxury Cars on Rent is an online car rental service with over 1000s of satisfied customers. We offer full time services which will meet all your needs. We are always there on phone to provide you help anytime when you are in a cab. We will offer you prompt; safe and reliable service and we do have better cars and well experienced drivers.

18. Do I need to register to use Luxury Cars on Rent?

Absolutely not, you can either directly call on the given numbers on the website www.luxurycarsonrent.in or else you can fill the form which is available on the homepage of the website.

19. When will I get booking confirmation and invoice?

Once we receive your call and get all your requirements, we confirm your booking and within 24 hours you will receive a SMS or a phone call for the confirmation. Also the client need to give 50% of the payment for confirming the booking. And when the journey is completed invoice will be generated and will be sent to you by email or courier.

20. Does Luxury Cars on Rent provide Car hire with Self Drive option?

No, but Luxury Cars on Rent provides you well experienced driver. Cars will be available for all types of journey like local city tour, wedding, corporate tours, etc